FAQ

Home / FAQ

Frequently Asked Questions

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. How long can I get the feedbacks after we sent the inquiry? 

    We will reply you within 12 hours in working day.

  • Q. Are you a direct manufacturer or trading company?

    We are a factory,we also have our own international sales department. we produce and sell all by ourselves.

  • Q. What products can you offer?

    We focus on bicycle wheelsets and accessories.

  • Q. What applications do your products relate to?

    Mainly involves the road bicycle, the bicycle fitting,etc.

  • Q. Can you do customized products?

    Yes.

  • Q. Do you have some standard parts?

    Yes.

  • Q. How to guarantee the quality of your goods?

    We will do the inspection after every process.for the finished products,we will do 100% inspection according to the customers’ requirements and the international standard.

  • Q. What’s the payment term?

    When we quote for you,we will confirm with you the way of transaction,fob,cif,cnf,etc.

    the most common way is by t/t,other terms of payment can also be negotiated.

  • Q. How to deliver the goods to us?

    Usually we will ship the goodsU to you by sea.if your goods are very urgent,we also can ship the goods by air.

  • Q. Where are your products mainly exported to?

    Our products are mainly exported to Southeast Asia, Spain and more than a dozen countries.

Quick Contact